Frequently asked questions.
Why is my order coming in separate packages ?
Depending on the items you select, the quantity and the shipping options you choose, we may send items out to you in multiple packages in order to lower shipping cost for everyone. Although our cosmetic products are handmade in-house with us, we also offer items that are designed in-house and then made to order by our suppliers. Since we work with a few different suppliers an order with different items may be sent separately at no extra cost for you. You will be notified if this is the case and any applicable tracking numbers will be provided as well.
Are the soaps halal, vegan, kosher, and cruelty free?
Yes, our soaps are made using halal ingredients ( ingredients that are permissible for Muslims to use). Subsequently this also makes our products mostly vegan and kosher and cruelty free. We may use some milks or butters in some soaps in the future which are dairy sourced. Check individual ingredient list if you are not sure before purchase. You can learn a bit more about our process here.
How do you test your Cosmetic products?
We run ph tests on all our products which need them to ensure they are within safe levels for skin use according to the stated recommendations. As for the rest of the testing needed well it’s pretty simple, we stay away from unnatural harmful ingredients and we keep a part of the products we make for inhouse use. Our cosmetic product line was started because we wanted to provide products for our own family first and then it expended to be available for you too. You can learn a bit more about our process here, and feel free to inquire if you have any questions.
Why isn’t there a constant supply of soaps ?
Simply because we are a very small family owned boutique, and we make these lovely soaps around a busy family schedule. If you love our products as much as we do please join our news letter and we will send out an email to all subscribers when new products are listed for you to browse. Your support of our business really means a lot to us, so thank you for you patience. Meanwhile we are adding other kinds of products you may enjoy as well.